Legal
Privacy Policy
Effective Date: March 2026
Co. Harwich Fitness & Reformer Studio
Co Fitness Ltd. & Co Fitness Reformer Ltd.
Introduction
At Co. Harwich Fitness & Reformer Studio ("we", "our", "us"), your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, and services. By using our services, you agree to the terms outlined in this policy.
Information We Collect
Personal Details
- First and last name
- Email address
- Phone number
- Date of birth (where required)
Account & Booking Information
- Class bookings and attendance history
- Membership details
- Preferences and activity within our app
Payment Information
- Billing details (processed securely via third-party providers; we do not store full card details)
Device & Usage Information (App & Website)
- IP address
- Device type and operating system
- App usage data and interactions
Health & Fitness Information (Optional)
- Information you choose to share related to your fitness goals, injuries, or wellbeing
How We Use Your Information
We use your information to:
- Manage class bookings, memberships, and appointments
- Provide access to our mobile app features
- Communicate with you about bookings, updates, and services
- Respond to enquiries and customer support requests
- Improve our services, website, and app experience
- Process payments securely
- Send marketing communications (only where you have opted in)
We will never use your personal information for purposes unrelated to the above without giving you the opportunity to opt out.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information only when necessary with:
- Trusted service providers (e.g., booking systems, payment processors, app hosting platforms)
- Legal authorities if required by law
Important
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes text messaging originator opt-in data and consent, which will never be shared.
Data Security
We take appropriate measures to protect your data, including:
- Secure servers and encrypted systems
- Restricted access to personal data
- Regular system monitoring and updates
While we take all reasonable precautions, no system is completely secure, and we encourage you to protect your login details.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (where legally permitted)
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details below.
Cookies & Tracking
Our website and app may use cookies or similar technologies to enhance your experience. You can adjust your browser or device settings to manage or disable cookies.
Third-Party Services
Our app and website may include links or integrations with third-party platforms (e.g., payment providers, booking systems). These services have their own privacy policies, and we encourage you to review them.
Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect data from children without appropriate permission.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and app with an updated effective date.
Contact Us
If you have any questions, requests, or concerns about this Privacy Policy, please contact:
Email: info@coharwich.com
Business Name: Co Fitness Ltd. / Co Fitness Reformer Ltd.
Your privacy, your choice.
You remain in control of how your information is used, and we are committed to keeping it safe.
Explore Our App