Terms & Conditions, Refund and Cancellation Policies

These Terms & Conditions govern booking, participation, and membership for all classes, workshops, courses, and events delivered by Co Fitness & Co Fitness Reformer Ltd. ("the Company"). By purchasing, booking, or attending, you confirm you have read, understood, and agreed to these terms.

Participants are expected to arrive at least 10 minutes prior to the scheduled start time. Doors may be locked at class start time for security and to avoid disruption.

If you arrive late and the doors are closed, you will not be admitted. This will be treated as a late cancellation/no show, and no refund or transfer will be issued.

Arriving early ensures time for parking, preparation, and transition into class.

Single Pass: Valid for one scheduled class.

A Numbered Session Pass: Entitles the holder to however many scheduled classes the pass is purchased for. It is non-refundable and non-transferable if unused.

A Membership Pass: Includes all classes specified for the month duration. The same conditions as the Numbered Session Pass apply. Memberships have a 3 month minimum commitment term; this must be adhered to or there is an option to pay out your minimum term should you wish to cancel your membership early. All membership cancellations require at least 1 month's notice and are to be in writing to the email: info@coharwich.com — Email Subject Title: *CLIENT FIRST & LAST NAME* Membership Cancellation Notice.

Passes are personal to the purchaser and cannot be sold, transferred, or assigned unless via their network on the booking system.

Payment is due at the time of booking and is processed immediately through our online booking system. Payments are non-refundable in all circumstances, except where stated in Section 3. Cash payments may be accepted only by prior agreement.

All fees are subject to change. Clients will be given 28 days' notice before any price increases.

Under normal circumstances, refunds are not issued.

In cases of serious illness, injury, or medical condition, refunds may be considered at the discretion of the Company upon receipt of written evidence from a qualified medical professional.

Minimum age to attend is 18 years, unless otherwise agreed in writing.

All participants must agree to the Health Questionnaire, Activity Disclaimer and PAR-Q (Physical Activity Readiness Questionnaire) before attending classes.

By attending, you confirm that you are fit to participate and have no medical condition that would prevent safe engagement.

You must immediately notify the Company of any change to your health that may affect your ability to participate.

If in doubt about your suitability for exercise, it is your sole responsibility to seek medical clearance before attending.

Clients must behave respectfully towards staff and fellow participants.

Abusive, aggressive, or inappropriate behaviour will result in immediate termination of membership or class access without refund.

You must comply with all health and safety guidance provided by instructors.

We reserve the right to cancel any membership, pass, or booking without notice if:

• You commit a material breach of these Terms & Conditions. • You fail to cancel repeated bookings. • Any fees remain unpaid 7 days after the due date. • You engage in abuse, threatening behaviour, vandalism, or illegal activity.

Participation in all activities is at your own risk. Co Fitness & Co Fitness Reformer Ltd. will not be liable for:

• Personal injury (except where caused by our negligence) • Loss, theft, or damage to personal property • Indirect or consequential losses (e.g., loss of income, contracts, or goodwill)

Nothing in this agreement excludes liability for negligence causing death or serious injury, fraud, or any liability that cannot be excluded under applicable law.

Co Fitness & Co Fitness Reformer Ltd. collects personal information (including health information) for membership, booking, and communication purposes.

All data is processed in line with the UK Data Protection Act 2018 and UK GDPR. Access to your data is restricted to staff and management where necessary.

You are responsible for keeping your details accurate and up to date.

You may opt out of marketing communications at any time.

The Company may take photos or videos for promotional purposes. You have the right to opt out by notifying staff when recordings are taking place.

By attending classes, you consent to being included in promotional photos or recordings unless you expressly opt out.

Opt-outs can be communicated in writing or verbally at the start of the session.

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.